Medallia Concierge: Maintenance and Downtime - April 9, 2025

Maintenance

April 09, 5:00am

Medallia Concierge: Maintenance and Downtime - April 9, 2025

Status: closed

Start: April 09, 4:30am

End: April 09, 5:00am

Duration: 30 minutes

Affected Components:

app.zingle.me app-1.zingle.sea1.medallia.com app-4.zingle.sea1.medallia.com Mobile Apps Web Inbox iOS App Web Inbox Web Inbox SMS Messaging Android App SMS Messaging SMS Messaging Zings Zings Zings Analytics Analytics Analytics API API API Hospitality Integration System Hospitality Integration System Hospitality Integration System

Update

April 09, 4:30am

The Medallia Concierge application (app.zingle.me) will be undergoing system maintenance with downtime on April 9, 2025 4:30am (1:30am PDT). Maintenance and downtime is scheduled to last approximately 30 minutes. During this time, the Concierge application will be offline, with the Inbox and Messaging functionality unavailable during these times. Inbound messages will receive an automated reply during this window to alert end users the service is undergoing maintenance, and will not appear in the Inbox. We will work to get your service back up and running as quickly as possible. If you have any questions, please reach out to our Technical Support team by going to Help > Chat With Us.

Update

April 09, 4:30am

Maintenance will begin as scheduled in 60 minutes.

Update

April 09, 4:30am

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Resolved

April 09, 5:00am

The scheduled maintenance has been completed.