Medallia Concierge: Maintenance and Downtime - April 24, 2024

Maintenance
April 24, 8:07am

Medallia Concierge: Maintenance and Downtime - April 24, 2024

Status: closed
Start: April 24, 7:00am
End: April 24, 8:07am
Duration: 1 hour 7 minutes
Affected Components:
app.zingle.me Web Inbox SMS Messaging Zings Analytics API Hospitality Integration System
Update

April 24, 7:00am

April 24, 7:00am

The Medallia Concierge application (app.zingle.me) will be undergoing system maintenance with downtime on Wednesday, April 24, 2024, starting at 7 am EDT (4 am PDT). Maintenance and downtime is scheduled to last approximately 1 hour. During this time, the Concierge application will be offline, with the Inbox and Messaging functionality unavailable during this time. Inbound messages received during this time will not appear in the Inbox but will receive an automated reply to alert end users that the service is undergoing maintenance. We will work to get your service back up and running as quickly as possible. If you have any questions, please reach out to our Technical Support team by going to Help > Chat With Us.

Update

April 24, 7:00am

April 24, 7:00am

Maintenance will begin as scheduled in 60 minutes.

Update

April 24, 7:00am

April 24, 7:00am

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Update

April 24, 7:45am

April 24, 7:45am

Scheduled maintenance is still in progress. We will provide updates as necessary.

Resolved

April 24, 8:07am

April 24, 8:07am

The scheduled maintenance has been completed.