Medallia Concierge: System Maintenance and Downtime - April 17, 2024

Maintenance
April 17, 8:00am

Medallia Concierge: System Maintenance and Downtime - April 17, 2024

Status: closed
Start: April 17, 7:00am
End: April 17, 8:00am
Duration: 1 hour
Affected Components:
app.zingle.me Web Inbox SMS Messaging Zings Analytics API Hospitality Integration System
Update

April 17, 7:00am

April 17, 7:00am

The Medallia Concierge application (app.zingle.me) will be undergoing system maintenance with downtime on Wednesday, April 17, 2024, starting at 7 am EDT (4 am PDT). Maintenance and downtime is scheduled to last approximately 1 hour. During this time, the Concierge application will be offline, with the Inbox and Messaging functionality unavailable during this time. Inbound messages received during this time will not appear in the Inbox but will receive an automated reply to alert end users that the service is undergoing maintenance. We will work to get your service back up and running as quickly as possible. If you have any questions, please reach out to our Technical Support team by going to Help > Chat With Us.

Update

April 17, 7:00am

April 17, 7:00am

Maintenance will begin as scheduled in 60 minutes.

Update

April 17, 7:00am

April 17, 7:00am

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Resolved

April 17, 8:00am

April 17, 8:00am

The scheduled maintenance has been completed.