Medallia Concierge - Maintenance & Downtime Nov 30, 2023 (app-4.zingle.sea1.medallia.com)

Maintenance

November 30, 3:01am

Medallia Concierge - Maintenance & Downtime Nov 30, 2023 (app-4.zingle.sea1.medallia.com)

Status: closed

Start: November 30, 1:00am

End: November 30, 3:01am

Duration: 2 hours 1 minute

Affected Components:

app-4.zingle.sea1.medallia.com Web Inbox SMS Messaging Zings Analytics API Hospitality Integration System

Update

November 30, 1:00am

The Medallia Concierge application (app-4.zingle.sea1.medallia.com) will be undergoing maintenance and will be offline on Thursday, Nov 30 starting at 1 am EDT (6am UTC). The Concierge Inbox, mobile apps, and automated messages will be unavailable for approximately 1-2 hours. Inbound messages received during this time will not appear in the Inbox. They will receive an automated reply to alert guests and end users that the service is undergoing maintenance. We will work to get the Concierge Application back up and running as quickly as possible. If you have any questions, please reach out to Technical Support by going to go to Help > Chat With Us

Update

November 30, 1:00am

Maintenance will begin as scheduled in 60 minutes.

Update

November 30, 1:00am

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Resolved

November 30, 3:01am

The scheduled maintenance has been completed.