Medallia Concierge - Maintenance & Downtime April 5, 2023

Maintenance
April 05, 6:04am

Medallia Concierge - Maintenance & Downtime April 5, 2023

Status: closed
Start: April 05, 1:00am
End: April 05, 6:04am
Duration: 5 hours 4 minutes
Affected Components:
app-1.zingle.sea1.medallia.com Web Inbox SMS Messaging Zings Analytics API Hospitality Integration System
Update

April 05, 1:00am

April 05, 1:00am

The Medallia Concierge application in the SEA1 Environment (app-1.zingle.sea1.medallia.com) will be undergoing a system maintenance with downtime tonight, April 5 from 1am - 7am EST During this time, the Concierge application will be offline, with the Inbox and Messaging functionality unavailable during these times. Inbound messages will receive an automated message during the downtime window, and will not appear in the Inbox. We will work to get your service back up and running as quickly as possible. If you have any questions, please reach out to Technical Support by going to go to Help > Chat With Us

Update

April 05, 1:00am

April 05, 1:00am

Maintenance will begin as scheduled in 60 minutes.

Update

April 05, 1:00am

April 05, 1:00am

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Resolved

April 05, 6:04am

April 05, 6:04am

The scheduled maintenance has been completed.