Concierge App Loading Issues

Incident
July 02, 7:32am

Concierge App Loading Issues

Status: closed
Start: July 02, 7:31am
End: July 02, 7:32am
Duration: 1 minute
Affected Components:
app.zingle.me app-4.zingle.sea1.medallia.com Web Inbox Web Inbox
Investigating

July 02, 7:31am

July 02, 7:31am

We are currently investigating this issue.

Investigating

July 02, 7:32am

July 02, 7:32am

We have identified an issue impacting the Concierge App, where users are unable to access their Concierge Inbox. Our team is actively working on investigating and resolving these issues. Currently, the app may fail to load with an error message, display a red network connection error, or simply fail to send and receive messages. We'll continue to post updates as we have them. We appreciate your patience

Resolved

July 02, 7:32am

July 02, 7:32am

This incident has been resolved.