Unable to access Concierge app

Incident
July 01, 8:52pm

Unable to access Concierge app

Status: closed
Start: July 01, 7:56pm
End: July 01, 8:52pm
Duration: 56 minutes
Affected Components:
app-4.zingle.sea1.medallia.com Web Inbox SMS Messaging Zings Analytics API Hospitality Integration System
Investigating

July 01, 7:56pm

July 01, 7:56pm

We have identified an issue impacting the Concierge App in the Hyatt Environment (app-4.zingle.sea1.medallia.com), where users are unable to access their services. We are actively investigating these issues and working on a resolution as soon as possible. We'll continue to post updates here as we have them and appreciate your patience.

Resolved

July 01, 8:52pm

July 01, 8:52pm

This incident has been resolved.