Mobile Apps: Errors sending outbound messages, replying to conversations
Mobile Apps: Errors sending outbound messages, replying to conversations
July 07, 10:32am
July 07, 10:32am
We have identified an issue impacting the Concierge Mobile Apps (iOS, Android), where users are unable to send outbound messages or reply to existing conversations. We're actively working on identifying the root cause of the issues and deploying a fix. We'll continue to post updates here as needed, and appreciate your patience.
July 07, 1:54pm
July 07, 1:54pm
A fix has been released to address the issues impacting both Android and iOS Mobile apps, where users were unable to reply or send outbound messages to existing contacts or conversations. Some users may need to fully close the app and log out and back in for the changes to take effect.
July 08, 1:47pm
July 08, 1:47pm
This incident has been resolved.