App / Inbox Outage - Investigating
App / Inbox Outage - Investigating
March 19, 1:53pm
March 19, 1:53pm
We have identified an issue impacting the Concierge App, where users are unable to access their Analytics page for Production environments. Our team is actively working on investigating and resolving these issues. Currently, the app may fail to load with an error message, or display a red network connection error, or not load without showing any error messages.
We'll continue to post updates as we have them. We appreciate your patience
March 19, 3:12pm
March 19, 3:12pm
We've taken the necessary measures to resolve the issues affecting the Concierge App and are seeing the system recover.
Users may need to refresh the page or re-open the Concierge App if they are still experiencing issues.
We're continuing to monitor system performance and ensure full recovery.
March 19, 6:10pm
March 19, 6:10pm
We have confirmed that the Concierge App is fully restored and performing as expected. Following a period of monitoring, we verified that the underlying issue is resolved and system stability has been sustained.
We apologize for any disruption this may have caused and appreciate your patience.