On Call Engineers are Investigating

Informational
March 30, 7:49pm

On Call Engineers are Investigating

Status: closed
Date: March 30, 6:30pm
End: March 30, 7:49pm
Duration: 1 hour 18 minutes
Affected Components:
3rd Party Providers Twilio SMS Long Code, North America MMS Long Code, North America SMS Short Code, North America MMS Short Code, North America SMS Toll-Free, North America MMS Toll-Free Text-to-Speech TwiML
Investigating

March 30, 6:30pm

March 30, 6:30pm

Our monitoring systems have detected a potential issue with SMS Delivery Failures in Mongolia. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Resolved

March 30, 7:49pm

March 30, 7:49pm

We have fully investigated the SMS Delivery Failures in Mongolia issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.