Customers unable to onboard to Flex Classic
Informational
March 31, 1:56pm
Customers unable to onboard to Flex Classic
Status: closed
Date:
March 31, 1:55pm
End:
March 31, 1:56pm
Duration: 1 minute
Affected Components:
3rd Party Providers
Twilio
SMS Long Code, North America
MMS Long Code, North America
SMS Short Code, North America
MMS Short Code, North America
SMS Toll-Free, North America
MMS Toll-Free
Text-to-Speech
TwiML
Update
March 31, 1:55pm
March 31, 1:55pm
Between 8:55 AM PT and 10:42 AM PT on 31 March 2026, customers were unable to onboard to Flex Classic. This issue has been resolved.
Resolved
March 31, 1:56pm
March 31, 1:56pm
Incident closed.