Delays for Subset of SMPP API Mobile Originated Messages

Informational
April 21, 5:57am

Delays for Subset of SMPP API Mobile Originated Messages

Status: closed
Date: April 21, 5:56am
End: April 21, 5:57am
Duration: 1 minute
Affected Components:
3rd Party Providers Twilio SMS Long Code, North America MMS Long Code, North America SMS Short Code, North America MMS Short Code, North America SMS Toll-Free, North America MMS Toll-Free Text-to-Speech TwiML
Update

April 21, 5:56am

April 21, 5:56am

Subset of SMPP API MO messages were delayed. Impact lasted for 235 minutes between 00:03 and 03:58 UTC on 04/21/2026. During this period of time customers may have experienced delays. The issue has now been resolved.

Resolved

April 21, 5:57am

April 21, 5:57am

Incident closed.