SMS Delivery Failures from a Subset of Twilio Short Codes to Google Voice United States

Incident
May 04, 7:41pm

SMS Delivery Failures from a Subset of Twilio Short Codes to Google Voice United States

Status: in progress
Start: May 04, 4:40pm
Affected Components:
3rd Party Providers Twilio SMS Short Code, North America
Investigating

May 04, 4:40pm

May 04, 4:40pm

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Identified

May 04, 4:40pm

May 04, 4:40pm

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Identified

May 04, 5:41pm

May 04, 5:41pm

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Identified

May 04, 7:41pm

May 04, 7:41pm

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.