On Call Engineers are Investigating a Flex Issue

Informational

May 06, 1:15pm

On Call Engineers are Investigating a Flex Issue

Status: closed

Date: May 06, 12:57pm

End: May 06, 1:15pm

Duration: 17 minutes

Affected Components:

3rd Party Providers Twilio SMS Long Code, North America MMS Long Code, North America SMS Short Code, North America MMS Short Code, North America SMS Toll-Free, North America MMS Toll-Free Text-to-Speech TwiML

Investigating

May 06, 12:57pm

Our monitoring systems have detected a potential issue with Flex. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Resolved

May 06, 1:15pm

We have fully investigated the Flex issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.