SMS Delivery Failures From a Subset of Twilio Short Codes to Verizon United States

Incident

May 10, 9:22am

SMS Delivery Failures From a Subset of Twilio Short Codes to Verizon United States

Status: in progress

Start: May 10, 8:21am

Affected Components:

3rd Party Providers Twilio SMS Short Code, North America

Investigating

May 10, 8:21am

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating

May 10, 9:22am

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.