SMS Delivery Delays from Twilio to Panhandle Telecommunication Systems Inc. United States

Incident

May 11, 10:08am

SMS Delivery Delays from Twilio to Panhandle Telecommunication Systems Inc. United States

Status: in progress

Start: May 11, 9:12am

Affected Components:

3rd Party Providers Twilio SMS Long Code, North America SMS Short Code, North America SMS Toll-Free, North America

Investigating

May 11, 9:12am

Twilio customers may be experiencing SMS delivery delays from Twilio to Panhandle Telecommunication Systems Inc. network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Monitoring

May 11, 10:08am

We have observed a recovery in SMS delivery from Twilio to Panhandle Telecommunication Systems Inc. network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.