Contact imports not being processed
Incident
May 11, 11:33am
Contact imports not being processed
Status: in progress
Start:
May 11, 11:33am
Affected Components:
app-1.zingle.sea1.medallia.com
app-4.zingle.sea1.medallia.com
Web Inbox
Web Inbox
SMS Messaging
SMS Messaging
Zings
Zings
Analytics
Analytics
API
API
Hospitality Integration System
Hospitality Integration System
Update
May 11, 11:33am
May 11, 11:33am
We are currently experiencing an issue that is affecting manual Contact Imports within Concierge.
Please note that CSV imports via email and SFTP are not impacted and continue to function normally. However, manual uploads may fail to process at this time.
Our engineering team is actively working on a fix to restore full functionality. We apologize for any inconvenience and will provide further updates as they become available.
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