SMS and MMS Delivery Delays from Twilio Phone Numbers to Verizon United States

Incident
May 27, 5:30pm

SMS and MMS Delivery Delays from Twilio Phone Numbers to Verizon United States

Status: in progress
Start: May 27, 1:13pm
Affected Components:
3rd Party Providers Twilio SMS Long Code, North America MMS Long Code, North America SMS Short Code, North America MMS Short Code, North America SMS Toll-Free, North America MMS Toll-Free
Investigating

May 27, 1:13pm

May 27, 1:13pm

Twilio customers may be experiencing SMS and MMS delivery delays from Twilio Phone Numbers to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating

May 27, 2:14pm

May 27, 2:14pm

Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Identified

May 27, 2:18pm

May 27, 2:18pm

Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Identified

May 27, 3:19pm

May 27, 3:19pm

Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Identified

May 27, 5:30pm

May 27, 5:30pm

Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.