SMS Delivery Delays and Failures from Twilio to NumberBarn United States

Incident
June 04, 7:21pm

SMS Delivery Delays and Failures from Twilio to NumberBarn United States

Status: closed
Start: June 02, 10:11am
End: June 04, 7:21pm
Duration: 2 days 9 hours 9 minutes
Affected Components:
3rd Party Providers Twilio SMS Long Code, North America SMS Short Code, North America SMS Toll-Free, North America
Investigating

June 02, 10:11am

June 02, 10:11am

Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to NumberBarn network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Identified

June 02, 11:15am

June 02, 11:15am

Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to NumberBarn network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Identified

June 02, 12:15pm

June 02, 12:15pm

We are continuing to work on a fix for this issue.

Identified

June 02, 12:16pm

June 02, 12:16pm

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to NumberBarn network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Identified

June 02, 2:16pm

June 02, 2:16pm

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to NumberBarn network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Identified

June 02, 6:17pm

June 02, 6:17pm

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to NumberBarn network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Identified

June 03, 2:22am

June 03, 2:22am

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to NumberBarn network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Identified

June 03, 6:23pm

June 03, 6:23pm

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to NumberBarn network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Monitoring

June 04, 5:21pm

June 04, 5:21pm

We have observed a recovery in SMS delivery from Twilio to NumberBarn network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Resolved

June 04, 7:21pm

June 04, 7:21pm

The incident has been resolved and SMS delivery from Twilio to NumberBarn network subscribers in the United States is operating normally.