SMS Delivery Delays from a Subset of Twilio Short Codes to Verizon United States

Incident
June 05, 1:39am

SMS Delivery Delays from a Subset of Twilio Short Codes to Verizon United States

Status: in progress
Start: June 04, 10:34pm
Affected Components:
3rd Party Providers Twilio SMS Short Code, North America
Investigating

June 04, 10:34pm

June 04, 10:34pm

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Identified

June 04, 10:38pm

June 04, 10:38pm

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Identified

June 04, 11:39pm

June 04, 11:39pm

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Identified

June 05, 1:39am

June 05, 1:39am

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.