Retroactive Incident: Mail Delivery Delay to a Small Subset of Users
Informational
June 11, 1:05pm
Retroactive Incident: Mail Delivery Delay to a Small Subset of Users
Status: closed
Date:
June 11, 1:04pm
End:
June 11, 1:05pm
Duration: 1 minute
Affected Components:
3rd Party Providers
Twilio
SMS Long Code, North America
MMS Long Code, North America
SMS Short Code, North America
MMS Short Code, North America
SMS Toll-Free, North America
MMS Toll-Free
Text-to-Speech
TwiML
Update
June 11, 1:04pm
June 11, 1:04pm
Twilio-Sengrid mail delivery was degraded for approximately 9 minutes between 9:18 AM and 9:27AM Pacific Time on 06/11/2026. During this period of time customers may have experienced delays affecting a subset of users. User experience was degraded with delayed mail delivery during this window, though the scope was limited to affected users rather than system-wide outage. The issue has now been resolved.
Resolved
June 11, 1:05pm
June 11, 1:05pm
Incident closed.