On Call Engineers are Investigating
On Call Engineers are Investigating
June 24, 2:16pm
June 24, 2:16pm
Our monitoring systems have detected a potential issue with some Messaging Features. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
June 24, 2:41pm
June 24, 2:41pm
Messaging Service WhatsApp channel sender selection resolves the destination region to the US default for 100% of sends. Messaging Services will always select a US Whatsapp Sender if available or default to any Whatsapp Sender in the Sender Pool. Additionally, all Whatsapp Senders added to a Messaging Service in the past 2 weeks are missing a valid region. We expect to provide another update in 2 hours or as soon as more information becomes available.
June 24, 4:59pm
June 24, 4:59pm
Messaging Service WhatsApp channel sender selection resolves the destination region to the US default for 100% of sends. Messaging Services will always select a US Whatsapp Sender if available or default to any Whatsapp Sender in the Sender Pool. Additionally, all Whatsapp Senders added to a Messaging Service in the past 2 weeks are missing a valid region. We expect to provide another update in 4 hours or as soon as more information becomes available.
June 24, 5:03pm
June 24, 5:03pm
Some WhatsApp senders might not be properly selected to match the desired destinations. Engineering teams have identified the cause and are working to deploy a fix. We will provide another update in 1 hour.
June 24, 6:04pm
June 24, 6:04pm
Some WhatsApp senders might not be properly selected to match the desired destinations. Engineering teams have identified the cause and are working to deploy a fix. We will provide another update in 2 hours or as soon as we have more details.
June 24, 7:21pm
June 24, 7:21pm
We are observing recovery in WhatsApp senders not being properly selected to match the desired destinations. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.