SMS Delivery Delays from Twilio Phone Numbers to GTA Wireless United States

Incident

July 12, 9:05pm

SMS Delivery Delays from Twilio Phone Numbers to GTA Wireless United States

Status: closed

Start: July 12, 6:06am

End: July 12, 9:05pm

Duration: 14 hours 58 minutes

Affected Components:

3rd Party Providers Twilio SMS Long Code, North America SMS Short Code, North America SMS Toll-Free, North America

Investigating

July 12, 6:06am

Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating

July 12, 7:06am

Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Identified

July 12, 7:38am

Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Identified

July 12, 8:39am

Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Identified

July 12, 10:39am

Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Identified

July 12, 2:42pm

Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Monitoring

July 12, 7:03pm

We have observed a recovery in SMS delivery from Twilio Phone Numbers to GTA Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Resolved

July 12, 9:05pm

The incident has been resolved and SMS delivery from Twilio to GTA Wireless network subscribers in the United States is operating normally.