SMS Delivery Delays from Twilio to Vonage Clearsky United States

Incident

July 13, 8:57pm

SMS Delivery Delays from Twilio to Vonage Clearsky United States

Status: closed

Start: July 13, 4:16pm

End: July 13, 8:57pm

Duration: 4 hours 40 minutes

Affected Components:

3rd Party Providers Twilio SMS Long Code, North America SMS Short Code, North America SMS Toll-Free, North America

Investigating

July 13, 4:16pm

Twilio customers may be experiencing SMS delivery delays from Twilio to Vonage Clearsky United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating

July 13, 5:23pm

Twilio customers may be experiencing SMS delivery delays from Twilio to Vonage Clearsky United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Monitoring

July 13, 6:53pm

We have observed a recovery in SMS delivery from Twilio to Vonage Clearsky United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Monitoring

July 13, 6:57pm

We have observed a recovery in SMS delivery from Twilio to Vonage United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Resolved

July 13, 8:57pm

The incident has been resolved and SMS delivery from Twilio to network subscribers in the United States is operating normally.