On Call Engineers are Investigating

Informational
July 14, 6:23am

On Call Engineers are Investigating

Status: closed
Date: July 14, 5:44am
End: July 14, 6:23am
Duration: 38 minutes
Affected Components:
3rd Party Providers Twilio SMS Long Code, North America MMS Long Code, North America SMS Short Code, North America MMS Short Code, North America SMS Toll-Free, North America MMS Toll-Free Text-to-Speech TwiML
Investigating

July 14, 5:44am

July 14, 5:44am

Our monitoring systems have detected a potential issue when attempting to add newly purchased phone numbers to their SIP Trunks.. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Resolved

July 14, 6:23am

July 14, 6:23am

We have fully investigated the issue when attempting to add newly purchased phone numbers to their SIP Trunks triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.