Scheduled Maintenance for Medallia Concierge (app.zingle.me)

Maintenance

August 19, 12:00am

Scheduled Maintenance for Medallia Concierge (app.zingle.me)

Status: closed

Start: August 18, 9:00pm

End: August 19, 12:00am

Duration: 3 hours

Affected Components:

app.zingle.me Web Inbox SMS Messaging Zings Analytics API Hospitality Integration System

Update

August 18, 9:00pm

Medallia will be performing scheduled maintenance on the Concierge database on August 18 between 9pm and 12am ET.

During this period, we will upgrade the application database to a newer version. No impact to the Concierge application is expected. In rare cases, users may experience brief service interruptions or delays.

Resolved

August 19, 12:00am

The planned maintenance to the Medallia Concierge application database is now complete. If your service experiences any unexpected issues, please contact Medallia Technical Support by going to Help > Chat with Us within your Concierge service.