SMS Delivery Failures From a Subset of Twilio Long Codes to Bell Aliant Canada

Incident
August 19, 6:41am

SMS Delivery Failures From a Subset of Twilio Long Codes to Bell Aliant Canada

Status: in progress
Start: August 19, 5:40am
Affected Components:
3rd Party Providers Twilio SMS Long Code, North America
Investigating

August 19, 5:40am

August 19, 5:40am

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating

August 19, 6:41am

August 19, 6:41am

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.