September 16, 9:55am

We have identified an issue impacting the Concierge App, where some inbound messages are not being received and certain users are unable to log in. Our team is actively working on investigating and resolving these issues.

We'll continue to post updates as we have them. We appreciate your patience

September 16, 12:05pm

We've taken the necessary measures to resolve the issues affecting the Concierge App and are seeing the system recover. 

Users may need to refresh the page or re-open the Concierge App if they are still experiencing issues.

We're continuing to monitor system performance and ensure full recovery.