Automated Alert: No Customer Impact

Informational
September 28, 5:43pm

Automated Alert: No Customer Impact

Status: closed
Date: September 28, 3:50pm
End: September 28, 5:43pm
Duration: 1 hour 53 minutes
Affected Components:
3rd Party Providers Twilio SMS Long Code, North America MMS Long Code, North America SMS Short Code, North America MMS Short Code, North America SMS Toll-Free, North America MMS Toll-Free Text-to-Speech TwiML
Investigating

September 28, 3:50pm

September 28, 3:50pm

Our monitoring systems have detected a potential issue with Flex. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Resolved

September 28, 5:43pm

September 28, 5:43pm

We have fully investigated the Flex issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.