A2P Campaign Registration Delays

Informational

October 01, 7:31pm

A2P Campaign Registration Delays

Status: closed

Date: October 01, 2:38pm

End: October 01, 7:31pm

Duration: 4 hours 52 minutes

Affected Components:

3rd Party Providers Twilio SMS Long Code, North America MMS Long Code, North America SMS Short Code, North America MMS Short Code, North America SMS Toll-Free, North America MMS Toll-Free Text-to-Speech TwiML

Investigating

October 01, 2:38pm

Our monitoring systems have detected a potential issue with A2P campaign submissions. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Investigating

October 01, 3:08pm

We have identified an issue with A2P campaign creation which may cause delays for customers. Our engineers are working on a fix to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating

October 01, 4:53pm

We are still investigating A2P campaign creation which may cause delays for customers. Our engineers are working on a fix to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Monitoring

October 01, 7:06pm

A2P campaign creation is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Resolved

October 01, 7:31pm

Issue with A2P campaign creation which may cause delays for customers has been resolved and it is operating normally at this time.