On Call Engineers Are Investigating Issues With A2P Campaign Approvals

Informational
October 16, 7:00pm

On Call Engineers Are Investigating Issues With A2P Campaign Approvals

Status: closed
Date: October 16, 1:24pm
End: October 16, 7:00pm
Duration: 5 hours 35 minutes
Affected Components:
3rd Party Providers Twilio SMS Long Code, North America MMS Long Code, North America SMS Short Code, North America MMS Short Code, North America SMS Toll-Free, North America MMS Toll-Free Text-to-Speech TwiML
Investigating

October 16, 1:24pm

October 16, 1:24pm

Our monitoring systems have detected a potential issue with A2P Campaign approvals. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Investigating

October 16, 1:33pm

October 16, 1:33pm

Our engineering team has identified an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 1 hour, or as soon as more information becomes available.

Identified

October 16, 2:33pm

October 16, 2:33pm

Our engineering team is continuing to address an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 2 hours, or as soon as more information becomes available.

Identified

October 16, 4:30pm

October 16, 4:30pm

Our engineering team is continuing to address an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 4 hours, or as soon as more information becomes available.

Monitoring

October 16, 6:32pm

October 16, 6:32pm

A2P 10DLC campaign status is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Resolved

October 16, 7:00pm

October 16, 7:00pm

The issue delaying campaign approvals has been resolved and A2P 10DLC campaign status is operating normally at this time.