5300 Errors on Singapore Client Edge

Informational
October 17, 3:23pm

5300 Errors on Singapore Client Edge

Status: in progress
Date: October 17, 1:07pm
Affected Components:
3rd Party Providers Twilio SMS Long Code, North America MMS Long Code, North America SMS Short Code, North America MMS Short Code, North America SMS Toll-Free, North America MMS Toll-Free Text-to-Speech TwiML
Investigating

October 17, 1:07pm

October 17, 1:07pm

Our monitoring systems have detected a potential issue with 53000 errors on the Singapore edge client causing unregistered events. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Investigating

October 17, 1:51pm

October 17, 1:51pm

We are currently investigating an issue with 53000 errors on the Singapore edge client causing unregistered events. We expect to provide another update in 15 minutes or as soon as more information becomes available

Investigating

October 17, 2:21pm

October 17, 2:21pm

We are currently investigating an issue with 53000 errors on the Singapore edge client causing unregistered events. We expect to provide another update in 1 hour or as soon as more information becomes available

Investigating

October 17, 3:23pm

October 17, 3:23pm

We are no longer observing the issue with 53000 errors on the Singapore edge client causing unregistered events, our engineering teams are still investigating the root cause. We expect to provide another update in 1 hour or as soon as more information becomes available.