SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone United States

Incident
October 21, 10:25pm

SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone United States

Status: in progress
Start: October 21, 1:10pm
Affected Components:
3rd Party Providers Twilio SMS Short Code, North America
Investigating

October 21, 1:10pm

October 21, 1:10pm

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Cellularone network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating

October 21, 2:11pm

October 21, 2:11pm

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Cellularone network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Monitoring

October 21, 4:19pm

October 21, 4:19pm

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Cellularone network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Monitoring

October 21, 6:20pm

October 21, 6:20pm

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Cellularone network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Monitoring

October 21, 10:25pm

October 21, 10:25pm

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Cellularone network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.