On Call Engineers are Investigating

Informational
October 30, 9:53am

On Call Engineers are Investigating

Status: in progress
Date: October 30, 9:53am
Affected Components:
3rd Party Providers Twilio SMS Long Code, North America MMS Long Code, North America SMS Short Code, North America MMS Short Code, North America SMS Toll-Free, North America MMS Toll-Free Text-to-Speech TwiML
Investigating

October 30, 9:53am

October 30, 9:53am

Our monitoring systems have detected a potential issue with verifications to Ivory Coast are being sent with an incorrect sender for customers who have not registered a sender, but messages are still being delivered without any issues. The team is investigating whether this is also happening in other countries. Our engineers have been alerted and are investigating. We will provide an update when we have more details.