MMS Delivery Receipt Delays from a Subset of Twilio Long Codes to GCI Communication United States

Incident

November 03, 12:50am

MMS Delivery Receipt Delays from a Subset of Twilio Long Codes to GCI Communication United States

Status: in progress

Start: November 02, 11:46pm

Affected Components:

3rd Party Providers Twilio MMS Long Code, North America

Investigating

November 02, 11:46pm

Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI Communication network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Identified

November 02, 11:49pm

Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI Communication network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Identified

November 03, 12:50am

Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI Communication network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.