MMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States

Incident

November 03, 1:38pm

MMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States

Status: in progress

Start: November 03, 10:43am

Affected Components:

3rd Party Providers Twilio MMS Long Code, North America MMS Short Code, North America

Investigating

November 03, 10:43am

Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Identified

November 03, 11:39am

Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Identified

November 03, 12:37pm

Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes and Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Identified

November 03, 1:38pm

Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes and Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.