On Call Engineers are Investigating Delayed Email History in UI

Informational

November 04, 1:56pm

On Call Engineers are Investigating Delayed Email History in UI

Status: in progress

Date: November 04, 12:54pm

Affected Components:

3rd Party Providers Twilio SMS Long Code, North America MMS Long Code, North America SMS Short Code, North America MMS Short Code, North America SMS Toll-Free, North America MMS Toll-Free Text-to-Speech TwiML

Investigating

November 04, 12:54pm

Our monitoring systems have detected a potential issue with Email history displaying in UI. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Investigating

November 04, 1:01pm

Starting around 11:30 on 11/04/2026, our engineers began investigating an issue with the Email validation history and statistics shown in the SendGrid UI. Users may not see recent email validation results or updated totals in their validation history. Results validated before the issue began are still visible. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.

Identified

November 04, 1:56pm

Our engineers have identified the issue and are working toward a fix for the delayed Email Validation history issue. We will provide another update in 1 hour or as soon as more information becomes available.