Third-Party Hospitality Integration Degradation
Incident
November 12, 9:54am
Third-Party Hospitality Integration Degradation
Status: in progress
Start:
November 12, 9:54am
Affected Components:
app.zingle.me
app-4.zingle.sea1.medallia.com
Hospitality Integration System
Hospitality Integration System
Update
November 12, 9:54am
November 12, 9:54am
We have identified an issue with our third-party HotSOS integration that is preventing guest reservation data from updating and stopping automated messages (such as check-in and check-out) from sending.
Our team is actively working with the provider toward a resolution and will share updates as we have them. We appreciate your patience.
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