[upcoming]

A subset of small networks in the US are conducting a planned maintenance from 06 October 2026 at 02:00 PDT until 06 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.

[upcoming]

The Liberty network in Puerto Rico is conducting a planned maintenance from 05 October 2026 at 19:45 PDT until 05 October 2026 at 23:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Liberty Puerto Rico handsets.

Our engineers have identified the issue regarding conversation updates. Customer may experincine issues when updating and deleting conversation and creating messages.

We are continuing to investigate this issue.

Updates in Conversations are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

The AT&T network in the United States is conducting an emergency maintenance from 01 October 2026 at 21:00 PDT until 02 October 2026 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T United States handsets when sending via long codes and short codes.

The scheduled maintenance has been completed.

Our monitoring systems have detected a potential issue with A2P campaign submissions. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

We have identified an issue with A2P campaign creation which may cause delays for customers. Our engineers are working on a fix to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are still investigating A2P campaign creation which may cause delays for customers. Our engineers are working on a fix to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

A2P campaign creation is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to affected networks in the United States are operating normally.

Our SMS carrier partner in the United States is conducting a planned maintenance from 30 September 2026 at 22:00 PDT until 01 October 2026 at 06:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets.

The scheduled maintenance has been completed.

Twilio is conducting a planned maintenance from 30 September 2026 at 20:00 PDT until 01 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.

The scheduled maintenance has been completed.

The Liberty network in Puerto Rico is conducting a planned maintenance from 29 September 2026 at 19:45 PDT until 29 September 2026 at 23:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Liberty Puerto Rico handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.

The scheduled maintenance has been completed.

Our monitoring systems have detected a potential issue with Flex. Our engineers have been alerted and are investigating. We will provide an update when we have more details.