Our monitoring systems have detected a potential issue with alerts. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Twilio customers that are currently subscribed for Intelligent Alerts will not be notified on the latest alerts. We are currently restoring the data in our system and Intelligent Alerts should be available within 30 minutes.

We are currently seeing recovery for Intelligent Alerts. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Our monitoring systems have detected a potential issue with SMS Delivery Delays from Twilio to Tunisie Telecom Tunisia. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Twilio customers may be experiencing SMS delivery delays from Twilio to Tunisie Telecom network subscribers in Tunisia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are observing recovery in SMS delivery delays when sending messages to Tunisie Telecom Tunisia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

We are observing recovery in SMS delivery delays when sending messages to Tunisie Telecom Tunisia. We will continue monitoring the service for an additional 2 hours to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Between 19:03 PM and 19:29 PM PT on March 30, an internal deployment caused a subset of messages with media to fail with Twilio error code 11200. The issue was promptly identified and the deployment was rolled back to restore normal service.

Between 8:55 AM PT and 10:42 AM PT on 31 March 2026, customers were unable to onboard to Flex Classic. This issue has been resolved.

WhatsApp Business Accounts onboarded between 07:00 - 21:56 UTC were unable to receive inbound messages and delivery status updates for Self Signup Users.

[in progress] The T-Mobile network in the United States is conducting a planned maintenance from 30 March 2026 at 19:00 PDT until 31 March 2026 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.

Our monitoring systems have detected a potential issue with SMS Delivery Failures. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to multiple networks in multiple countries, including Egypt, Trinidad and Tobago, Suriname, and Somalia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are continuing to experience SMS delivery failures from a subset of Twilio Phone Numbers to multiple networks in multiple countries, including Egypt, Trinidad and Tobago, Suriname, and Somalia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

We are continuing to experience SMS delivery failures from a subset of Twilio Phone Numbers to multiple networks in multiple countries, including Egypt, Trinidad and Tobago, Suriname, and Somalia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

We are continuing to experience SMS delivery failures from a subset of Twilio Phone Numbers to multiple networks in multiple countries, including Egypt, Trinidad and Tobago, Suriname, and Somalia. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

We are observing successful SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries, including Egypt, Trinidad and Tobago, Suriname, and Somalia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

We are observing successful SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries, including Egypt, Trinidad and Tobago, Suriname, and Somalia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 4 hours or as soon as more information becomes available.

Our monitoring systems have detected a potential issue with SMS Delivery Failures in Mongolia. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

[in progress] The T-Mobile network in the United States is conducting a planned maintenance from 29 March 2026 at 20:00 PDT until 30 March 2026 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.

Our monitoring systems have detected a potential issue with customers receiving 'Auto Recharge Successful' emails. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Our engineers have identified the issue 'Auto Recharge Successful' emails and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

Our engineers have identified an issue affecting 'Auto Recharge Successful' emails and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.

'Auto Recharge Successful' emails are now operating/sending normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.