SMS Toll-Free, North America

United States and Canada Twilio SMS and MMS Maintenance
September 30, 11:00pm
3rd Party Providers Twilio SMS Long Code, North America MMS Long Code, North America SMS Short Code, North America MMS Short Code, North America SMS Toll-Free, North America MMS Toll-Free
 
Sep-30, 11:00pm
[upcoming]

Twilio is conducting a planned maintenance from 30 September 2026 at 20:00 PDT until 01 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.

United States and Canada Twilio SMS and MMS Maintenance
September 23, 11:00pm
3rd Party Providers Twilio SMS Long Code, North America MMS Long Code, North America SMS Short Code, North America MMS Short Code, North America SMS Toll-Free, North America MMS Toll-Free
 
Sep-23, 11:00pm
[upcoming]

Twilio is conducting a planned maintenance from 23 September 2026 at 20:00 PDT until 24 September 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.

United States and Canada Twilio SMS and MMS Maintenance
September 16, 11:00pm
3rd Party Providers Twilio SMS Long Code, North America MMS Long Code, North America SMS Short Code, North America MMS Short Code, North America SMS Toll-Free, North America MMS Toll-Free
 
Sep-16, 11:00pm
[upcoming]

Twilio is conducting a planned maintenance from 16 September 2026 at 20:00 PDT until 17 September 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.

US SMS Carrier Maintenance - Small US Carriers
September 10, 5:00am
3rd Party Providers Twilio SMS Long Code, North America SMS Short Code, North America SMS Toll-Free, North America
 
Sep-10, 5:00am
[upcoming]

A subset of small networks in the US are conducting a planned maintenance from 10 September 2026 at 02:00 PDT until 10 September 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.

United States and Canada Twilio SMS and MMS Maintenance
September 09, 11:00pm
3rd Party Providers Twilio SMS Long Code, North America MMS Long Code, North America SMS Short Code, North America MMS Short Code, North America SMS Toll-Free, North America MMS Toll-Free
 
Sep-9, 11:00pm
[upcoming]

Twilio is conducting a planned maintenance from 09 September 2026 at 20:00 PDT until 10 September 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.

US SMS Carrier Maintenance - Small US Carriers
September 04, 1:00am
3rd Party Providers Twilio SMS Long Code, North America SMS Short Code, North America SMS Toll-Free, North America
 
Sep-4, 1:00am
[in progress]

A subset of small networks in the US are conducting a planned maintenance from 03 September 2026 at 22:00 PDT until 04 September 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.

United States and Canada Twilio SMS and MMS Maintenance
September 02, 11:00pm
3rd Party Providers Twilio SMS Long Code, North America MMS Long Code, North America SMS Short Code, North America MMS Short Code, North America SMS Toll-Free, North America MMS Toll-Free
 
Sep-2, 11:00pm
[in progress]

Twilio is conducting a planned maintenance from 02 September 2026 at 20:00 PDT until 03 September 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.

US SMS Carrier Maintenance - Small US Carriers
September 02, 11:00pm
3rd Party Providers Twilio SMS Long Code, North America SMS Short Code, North America SMS Toll-Free, North America
 
Sep-2, 11:00pm
[in progress]

A subset of small networks in the US are conducting a planned maintenance from 02 September 2026 at 20:00 PDT until 02 September 2026 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.

Automated Alert: No Customer Impact
August 31, 3:10pm
3rd Party Providers Twilio SMS Long Code, North America MMS Long Code, North America SMS Short Code, North America MMS Short Code, North America SMS Toll-Free, North America MMS Toll-Free Text-to-Speech TwiML
 
Aug-31, 3:10pm
Our monitoring systems have detected a potential issue. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

SMS Delivery Delays from a Subset of Twilio Toll-Free Numbers to Bell Mobility Canada
August 29, 1:50am
3rd Party Providers Twilio SMS Toll-Free, North America
 
Aug-29, 1:50am
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Toll-Free Numbers to Bell Mobility network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
 
Aug-29, 2:02am
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Toll-Free Numbers to Bell Mobility network subscribers in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
 
Aug-29, 3:02am
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Toll-Free Numbers to Bell Mobility network subscribers in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
 
Aug-29, 4:56am
We have observed a recovery in SMS delivery from a subset of Twilio Toll-Free Numbers to Bell Mobility network subscribers in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
 
Aug-29, 7:01am
The incident has been resolved and SMS delivery from a subset of Twilio Toll-Free Numbers to Bell Mobility network subscribers in Canada is operating normally.
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