Hospitality Integration System
May 11, 11:33am
app-1.zingle.sea1.medallia.com
app-4.zingle.sea1.medallia.com
Web Inbox
Web Inbox
SMS Messaging
SMS Messaging
Zings
Zings
Analytics
Analytics
API
API
Hospitality Integration System
Hospitality Integration System
May-11, 11:33am
We are currently experiencing an issue that is affecting manual Contact Imports within Concierge.
Please note that CSV imports via email and SFTP are not impacted and continue to function normally. However, manual uploads may fail to process at this time.
Our engineering team is actively working on a fix to restore full functionality. We apologize for any inconvenience and will provide further updates as they become available.
May-11, 4:39pm
We are no longer experiencing an issue for manual Contact Imports within Concierge. Our engineering tea, has validated the fix and restored full functionality.
Thanks for your patience as we restored access to your services.
April 09, 4:30am
app.zingle.me
app-1.zingle.sea1.medallia.com
app-4.zingle.sea1.medallia.com
Mobile Apps
Web Inbox
iOS App
Web Inbox
Web Inbox
SMS Messaging
Android App
SMS Messaging
SMS Messaging
Zings
Zings
Zings
Analytics
Analytics
Analytics
API
API
API
Hospitality Integration System
Hospitality Integration System
Hospitality Integration System
Apr-9, 4:30am
The Medallia Concierge application (app.zingle.me) will be undergoing system maintenance with downtime on April 9, 2025 4:30am (1:30am PDT). Maintenance and downtime is scheduled to last approximately 30 minutes.
During this time, the Concierge application will be offline, with the Inbox and Messaging functionality unavailable during these times.
Inbound messages will receive an automated reply during this window to alert end users the service is undergoing maintenance, and will not appear in the Inbox.
We will work to get your service back up and running as quickly as possible. If you have any questions, please reach out to our Technical Support team by going to Help > Chat With Us.
Apr-9, 4:30am
Maintenance will begin as scheduled in 60 minutes.
Apr-9, 4:30am
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr-9, 5:00am
The scheduled maintenance has been completed.
app-1.zingle.sea1.medallia.com
Web Inbox
SMS Messaging
Zings
Analytics
API
Hospitality Integration System
May-22, 5:00am
The Medallia Concierge application will be undergoing system maintenance with downtime on Monday, May 22 at 5:00 am EST. Downtime is scheduled to last approximately 30 minutes.
This maintenance event applies only to the Concierge application hosted in app-1.zingle.sea1.medallia.com.
During this time, the entire application will be offline, with the Inbox and Messaging functionality unavailable during these times.
We will work to get your service back up and running as quickly as possible. If you have any questions, please reach out to our Technical Support team by going to go to Help > Chat With Us
May-22, 5:00am
Maintenance will begin as scheduled in 60 minutes.
May-22, 5:01am
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May-22, 5:30am
The scheduled maintenance has been completed.
May 15, 5:00am
app-1.zingle.sea1.medallia.com
Web Inbox
SMS Messaging
Zings
Analytics
API
Hospitality Integration System
May-15, 5:00am
The Medallia Concierge application in the Seattle data center (app-1.zingle.sea1.medallia.com) will be undergoing system maintenance with downtime on Monday, May 15 at 5:00 am EST. Downtime is scheduled to last approximately 30 minutes.
During this time, the Concierge application will be offline, with the Inbox and Messaging functionality unavailable during these times.
Inbound messages will receive an automated reply during the downtime window, and will not appear in the Inbox.
We will work to get your service back up and running as quickly as possible. If you have any questions, please reach out to Technical Support by going to go to Help > Chat With Us
May-15, 5:00am
Maintenance will begin as scheduled in 60 minutes.
May-15, 5:01am
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May-15, 5:30am
The scheduled maintenance has been completed.
April 05, 1:00am
app-1.zingle.sea1.medallia.com
Web Inbox
SMS Messaging
Zings
Analytics
API
Hospitality Integration System
Apr-5, 1:00am
The Medallia Concierge application in the SEA1 Environment (app-1.zingle.sea1.medallia.com) will be undergoing a system maintenance with downtime tonight, April 5 from 1am - 7am EST
During this time, the Concierge application will be offline, with the Inbox and Messaging functionality unavailable during these times.
Inbound messages will receive an automated message during the downtime window, and will not appear in the Inbox.
We will work to get your service back up and running as quickly as possible. If you have any questions, please reach out to Technical Support by going to go to Help > Chat With Us
Apr-5, 1:00am
Maintenance will begin as scheduled in 60 minutes.
Apr-5, 1:00am
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr-5, 6:04am
The scheduled maintenance has been completed.
No incidents in range
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