We have identified an issue with our third-party HotSOS integration that is preventing guest reservation data from updating and stopping automated messages (such as check-in and check-out) from sending.

Our team is actively working with the provider toward a resolution and will share updates as we have them. We appreciate your patience.

The issue impacting our third-party HotSOS integration has been mitigated.

Our Production Services & Engineering teams are monitoring the platform to ensure stability.

The issue affecting our third-party HotSOS integration has been successfully resolved. Guest reservation data is now updating correctly, and automated check-in and check-out messages have resumed normal delivery.