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Welcome to the home for real-time information on system status and availability for Medallia Concierge!

Current Status

Analytics
Normal  
API
Normal  
SMS Messaging
Normal  
Web Inbox
Normal  
Zings
Normal  
Analytics
Normal  
API
Normal  
SMS Messaging
Normal  
Web Inbox
Normal  
Zings
Normal  
Analytics
Normal  
API
Normal  
SMS Messaging
Normal  
Web Inbox
Normal  
Zings
Normal  
Android App
Normal  
iOS App
Normal  

Service Status History

Incident Timeline

This Week

Medallia Concierge Environment Maintenance (app.zingle.me)
July 07, 1:00am
app.zingle.me Web Inbox SMS Messaging Zings Analytics API Hospitality Integration System
Jul-7, 1:00am
[upcoming]

The Medallia Concierge environment [app.zingle.me] will be undergoing maintenance on Tuesday, July 7, from 1:00am - 5:00am ET (Mon, July 6, 10pm PT).

No downtime is expected during this maintenance window, and users may continue to access and use the Concierge app as usual. Some users may see intermittent connection delays or application errors. Any unavailability or errors are expected to be brief and temporary.

We will work to complete this required maintenance as soon as possible.  If you have any questions please reach out to Technical Support by going to go to Help > Chat With Us.

Week of 06/07/2026

Medallia Concierge Environment Maintenance (app-4.zingle.sea1.medallia.com)
June 09, 1:00am
app-4.zingle.sea1.medallia.com Web Inbox SMS Messaging Zings Analytics API Hospitality Integration System
Jun-9, 1:00am

The Medallia Concierge environment [app-4.zingle.sea1.medallia.com] will be undergoing maintenance on Tuesday, June 9, from 1:00am - 5:00am ET. (10pm PT, June 8)

During this maintenance window, no downtime is expected, and users may continue to access and use the Concierge app. Some users may see intermittent connection delays or errors,  however any unavailability is expected to be brief and temporary.

We will work to complete this required maintenance as soon as possible.  If you have any questions please reach out to Technical Support by going to Help > Chat With Us.

Jun-9, 5:00am
The planned maintenance is now complete. If your Concierge service experiences any errors or interruption of service, please contact Medallia Technical Support  by going to Help > Chat With Us .
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