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Incident Timeline

Week of 09/20/2026
app.zingle.me Web Inbox SMS Messaging Zings Analytics API Hospitality Integration System
Sep-23, 10:21am

We're investigating reports that login and outbound messages are not working for some Concierge services. 

Our team is actively investigating these issues and working to resolve them as soon as possible. We'll provide updates as they are available


Sep-23, 10:55am

We've identified the source and nature of the issue, and are continuing to work in order to resolve this as soon as possible. The issue was affecting login and outbound messaging traffic for a subset of Concierge phone numbers. We will continue to monitor this to ensure stability and provide updates accordingly.

Sep-23, 2:47pm

We confirmed that the issue reported earlier, where login and outbound messages were not working for some Concierge services has been resolved and users are no longer experiencing errors.

No further action is needed from the users at this time.