We're investigating reports that login and outbound messages are not working for some Concierge services. 

Our team is actively investigating these issues and working to resolve them as soon as possible. We'll provide updates as they are available

We've identified the source and nature of the issue, and are continuing to work in order to resolve this as soon as possible. The issue was affecting login and outbound messaging traffic for a subset of Concierge phone numbers. We will continue to monitor this to ensure stability and provide updates accordingly.

We confirmed that the issue reported earlier, where login and outbound messages were not working for some Concierge services has been resolved and users are no longer experiencing errors.

No further action is needed from the users at this time. 

We have identified an issue impacting the Concierge App, where some inbound messages are not being received and certain users are unable to log in. Our team is actively working on investigating and resolving these issues.

We'll continue to post updates as we have them. We appreciate your patience

We've taken the necessary measures to resolve the issues affecting the Concierge App and are seeing the system recover. 

Users may need to refresh the page or re-open the Concierge App if they are still experiencing issues.

We're continuing to monitor system performance and ensure full recovery.

We have resolved  the issue affecting the Concierge APP and is now operating normally. Our Production Services & Engineering teams have restored service and verified that the issue has been resolved.